Terms of service
TERMS OF SERVICE
Kitchual Ltd
Last updated: January 2026
1. Agreement
By accessing or purchasing from kitchual.com, you agree to these terms. If you disagree, please do not use our site.
2. Products
All products are subject to availability. We reserve the right to limit quantities or discontinue items without notice. Images are for illustration only—minor variations may occur.
3. Pricing
Prices are in GBP and include VAT where applicable. We reserve the right to change prices without notice. Errors will be corrected and you'll be notified before processing.
4. Orders
Placing an order is an offer to purchase. We may accept or decline at our discretion. You'll receive confirmation when your order is accepted.
5. Payment
We accept major credit cards, PayPal, and Shop Pay. Payment is taken at checkout. All transactions are secure and encrypted.
6. Shipping
We offer free UK shipping. Orders are processed within 1-2 business days. Delivery times are estimates, not guarantees. Risk passes to you upon delivery.
7. Returns & Refunds
30-day money back guarantee on unused items in original packaging. See our Returns Policy for full details.
8. Lifetime Warranty
Our products are warranted against manufacturing defects for life. Normal wear, misuse, or accidental damage is not covered.
9. Use of Site
You agree not to misuse our site, attempt unauthorised access, or use it for unlawful purposes. We may suspend access at any time.
10. Intellectual Property
All content, logos, and images are owned by Kitchual Ltd. You may not copy, reproduce, or distribute without written permission.
11. Limitation of Liability
To the fullest extent permitted by law, Kitchual Ltd is not liable for indirect, incidental, or consequential damages arising from use of our products or site.
12. Governing Law
These terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of English courts.
13. Changes
We may update these terms at any time. Continued use of the site constitutes acceptance of changes.