Refund policy

KITCHUAL RETURNS POLICY

30-Day Money Back Guarantee

We want you to love your Kitchual titanium cutting board. If you're not completely satisfied, we'll make it right.

Returns

You have 30 days from delivery to return your order for a full refund. No questions asked.

To be eligible for a return:

Item must be unused and in original condition
Item must be in original packaging
Proof of purchase required

How To Return

Email us at support@kitchual.com with your order number
We'll send you a prepaid return label
Post the item back to us
Refund issued within 5 business days of receiving your return

Refunds

Refunds are processed to your original payment method. Please allow 5-10 business days for the refund to appear in your account.

Exchanges

Need a different size? Email us and we'll arrange a free exchange.

Damaged or Faulty Items

Received a damaged or faulty item? Contact us within 48 hours with photos and we'll send a replacement immediately at no cost.

Lifetime Warranty

Your Kitchual cutting board is covered by our lifetime warranty against manufacturing defects. If it cracks, warps, or fails under normal use, we'll replace it free of charge.

Contact

Email: support@kitchual.com

We respond within 24 hours.